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FAQS

FAQ

FREQUENTLY ASKED QUESTIONS

Q1.Are you manufacturer or trader?

A1: We are a manufacturer and an international trade one-stop production enterprise, with a complete production line and a professional international trade service team.

Q2.Where can I get product and price information?

A2: Send us inquiry e-mail, we will contact with you when we receive your email, or contact me on chat app.

Q3.When can I get the price?

A3: We usually quote within 24 hours after getting your detailed requirements, like size, quantity etc. If it is an urgent order,we will be grateful for your prompt calling.

Q4.What’s the MOQ?

A4. No limitation.

Q5.What’s your payment terms?

A5: 30% TT in advance as down payment,The 70% balance TT before delivery.

Q6.Does your company provide the samples?

A6: Can provide small samples free of charge, large samples need to pay a small fee due to the cost problem, and the transportation cost is borne by the customer.

Q7.Is your company accept customization?

A7: Professional technology teams and engineers all can satisfy you.

Q8.Can you supply the relevant documents?

A8:Yes, we can provide most documentation including Certificates of Analysis ,Origin, and other export documents where required.

Q9.How do you guarantee quality?

A9: For every production processing,we have complete QC system for the chemical composition and Physical properties.After production,all the goods will be tested.

Q10.What's your delivery time?

A10.It usually needs about 20days- 45 days after receiving the deposit.

Q11.Product packaging?

A11:We are packed in wooden cases/pallets with steel strips, or according to your requirements.

Thank you for your support and trust, we are always ready for your consultation!